Who controls your information
Kelly Davies Aesthetic & Cosmetic Clinic is responsible for the personal information described in this policy. Privacy questions can be sent to hello@kellydaviescosmetics.co.uk.
Information collected
The clinic may collect identity and contact details, appointment information, correspondence, payment records, treatment notes, relevant health information, consent records and photographs where specifically agreed.
How and why it is used
Information may be used to respond to enquiries, manage appointments, assess suitability, provide treatment and aftercare, maintain clinical records, meet insurance or legal duties and protect the clinic’s legitimate business interests.
Health information and photographs
Health information requires additional protection. It is used only where necessary for safe care or another lawful reason. Treatment photographs should only be used for marketing with clear, separate consent that can be withdrawn for future use.
Sharing and storage
Information may be shared with authorised clinical providers, secure technology or booking providers, insurers, professional advisers or regulators where necessary. Access should be limited and suitable safeguards used.
Retention
Clinical and business records are retained only for as long as required for treatment, insurance, tax, legal or regulatory purposes. Contact the clinic if you would like more information about the retention period that applies to your record.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection. You may also withdraw consent where consent is the basis for use.
Complaints
Contact the clinic first so the issue can be addressed. You may also raise a concern with the Information Commissioner’s Office at ico.org.uk.